Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is their only source for information, entertainment, language skills, employment help, free computer use, and even safety and shelter. Experts Leslie and Glen Holt, with decades of service to inner-city communities between them, challenge librarians to do more for poor people. While recognizing the financial crunch libraries are under, the authors offer concrete advice about programs and support for this group, showing you how to *Train staff to meet the unique needs of the poor, including youth *Cooperate with other agencies in order to form partnerships and collaborations that enrich library services to the poor and homeless *Find help, financial and other, for your library This groundbreaking work demonstrates how five Key Action Areas adopted by the ALA Council (Diversity, Equity of Access, Education and Continuous Learning, Intellectual Freedom, and 2lst-Century Literacy) apply especially to this disadvantaged population, and motivates librarians to use creative solutions to meet their needs.