The main objective of this bibliographic research is to support the theoretical basis necessary to understand the subject. The theoretical basis has been elaborated from the review, compilation, information gathering and analysis of bibliography, materials and information related to the subject. The costs related to quality involve one or more departments of the organization, hence, to the extent that the cost of quality is seen more broadly, its importance and specific weight within the administration of a business or its impact on the improvement processes aimed at total quality will depend on its importance and specific weight within the administration of a business or its impact on the improvement processes aimed at total quality.
