The Lawyer's Technology Trap: How to Transform Your Technology from a Pain to Billable Time Gain ¿ Are your computers hindering you and your staff's productivity, instead of helping it? ¿ Has dealing with constant, recurring computer issues become your full-time job? ¿ Do you feel like you spend more time waiting for your computers than getting any work done? ¿ Is your current IT provider or "go-to guy" not returning your calls or resolving issues in a timely fashion? ¿ Do you feel like your technology is nickel-and-diming you to death? ¿ Are you repeatedly spending money on the same issues? ¿ Have you done everything you can or should to protect you and your clients' data? ¿ Would a disaster or complete system outage that lasted more than a few hours bring your firm to a grinding halt? If you answered "YES!" to any of these questions, then your firm is caught in the Technology Trap and this book is for you. Thirty-year IT veteran and author of Essential Cyber Security for Your Small Firm, James Pearson, will show you how to escape the trap and transform your technology from something you loath, into a tool to increase your billable hours and bottom line. You'll learn: ¿ 8 ways the technology trap is affecting your billable hours ¿ 4 keys to regaining control and increasing your billable hours ¿ How to select the right support solution to serve your firm's goals ¿ Why most IT companies get it wrong ¿ The 7 Levels of Security all law firms must have in place ¿ What you should do right now to escape the trap, and increase your billable time