POLCA (Paired-cell Overlapping Loops of Cards with Authorization) is a card-based visual control system that manages the flow of jobs through the shop floor: at each operation, it controls which job should be worked on next to meet delivery targets. POLCA ensures that upstream operations use their capacity effectively by working on jobs that are needed downstream, while at the same time preventing excessive work-in-process (WIP) build-ups when bottlenecks appear unexpectedly.

POLCA is particularly suited to companies manufacturing high-mix, low-volume and customized products. Such companies struggle with long lead times, late deliveries, and daily expediting to meet delivery dates. ERP systems are not designed to deal with this highly variable environment, and add-on software such as Finite Capacity Scheduling systems can require complex installation. Also, the Kanban system does not work well with low-volume or custom production. POLCA has delivered impressive results in such environments. It does not require any complex software implementation: it can be used without an ERP system or it can seamlessly complement an existing ERP system.

This book:

• Provides a step-by-step roadmap on how to implement POLCA; invaluable for both companies that wish to implement POLCA as well as consultants and academics advising such companies.
• Explains the concepts in practical and easy-to-understand terms by showing detailed shop-floor examples.
• Includes more than 100 illustrations for understanding how POLCA works as well as for elaborating on details of the implementation steps.
• Contains case studies written by company owners and executives documenting their POLCA implementation process and the results achieved in various industries in six countries.

POLCA stands for Paired-cell Overlapping Loops of Cards with Authorization. This system combines the best features of MRP and Kanban systems while overcoming their drawbacks for low-volume production. It includes novel features that are specifically designed to enable consistent delivery performance for high-mix/low-volume production. Finally, the crowning aspect of POLCA is that it is simple and yet remarkably effective: it is a visual card-based system that does not require investing in any specialized software, is easily understood by planners, schedulers and shop floor operators, and when properly implemented has resulted in disciplined, smooth operations at many companies.

"When POLCA was introduced, theoretical situations in which the system would fail were used to criticize it. Twenty years later, as shown in the book, the system has proven to be much more flexible and adaptable than originally thought. If you are considering implementing POLCA, reading Suri's new book with many examples, implementation guidelines and possible adaptations, therefore is a good idea. Everything is explained in plain language. (...) My conclusion regarding the book: The Practitioner's Guide to POLCA is a very good and comprehensive book about POLCA and its possibilities and prerequisites (...)" - Dr Jaap van Ede, editor-in-chief,Business-improvement.eu "We had struggled to implement a pull system for our high-mix, low-volume products. Through implementing POLCA we dramatically reduced our work-in-process (WIP), freeing up cash and creating additional space for manufacturing. In addition, our internal chaos decreased, and customer satisfaction and profitability increased." - Tom Schabel, CEO, Alexandria Industries, Alexandria, Minnesota "Implementing POLCA was revolutionary for our company. Now our delivery time is revolutionary for our customers!" - Godfried Kaanen, President & CEO, Bosch Hinges, The Netherlands "Dr. Suri has created a truly innovative alternative to Kanban for companies that do non-repetitive work in small batches rather than in automotive-style volumes. This book gives clear direction to manufacturers so they can implement POLCA to dramatically improve the way they meet their customers' needs now and for years to come." - Bill Ritchie, President, Tempus Institute, Maryville, Tennessee