SAM SILVERSTEIN is founder and CEO of The Accountability Institute(TM) and the creator of the Certified Accountability Advisor(TM) designation. Sam's mission is to build a more accountable world. He is the author of several books, including No More Excuses, Non-Negotiable, No Matter What, The Success Model, Making Accountable Decisions, The Lost Commandments, I Am Accountable, and The Theory of Accountability. Sam speaks internationally and works with teams from companies, government agencies, communities, and organizations both big and small to build workplace cultures that inspire and prioritize accountability. His clients include PetSmart, Kraft Foods, Pfizer, the United States Air Force, and United Way. Sam is the past president of the National Speakers Association and has been inducted into the Speakers Hall of Fame.