Deals with confronting the crisis in conflict resolution.

In this thought-provoking, passionately written book, Bernard Mayeran internationally acclaimed leader in the fielddares practitioners to ask the hard questions about alternative dispute resolution. Whats wrong with conflict resolution? Why arent more individuals and organizations using conflict resolution when they have a problem? Why doesnt the public know more about it? What are the limits of conflict resolution? When does conflict resolution work and when does it