Hal Becker conducts seminars or consults for more than 140 organizations a year, including IBM, Disney, United Airlines, AT&T, and hundreds of other companies and associations. At age 22, Becker was Xerox's number-one salesperson (out of a national sales force of 11,000). He then founded Direct Opinions, one of America's first customer service telemarketing firms. He is the author of Can I have 5 Minutes Of Your Time?, Lip Service, and Get What You Want. Becker has been featured in publications including the Wall Street Journal, Business Week, Inc Magazine, and hundreds of newspapers and radio/TV stations around the world, and is currently syndicated in more than 45 newspapers and magazines.